Link Transit: Actions Being Taken To Address Coronavirus
Updated May 18, 2021
Link Transit is a critical life service for those individuals that require access to dialysis treatment, pharmacies, employees at other health and care facilities (workers at medical centers, nursing homes and the like) as well as access to basic food and life supplies for the non-driving population.
We are committed to providing this access and to keeping our guests who need this critical access and our employees safe during this difficult time.
The safety of our customers and employees is a top priority. Link Transit is actively tracking the progress of Coronavirus (COVID-19) and communicating with the Chelan-Douglas Health District to ensure we are following their guidance moving forward.
All routes are operating posted schedules. There are currently no reductions in service to any route except Route B, which is operating every 30 minutes rather than every 15 minutes, and Route 20, which is not operating the 6:00 PM trip.
In order to maintain a safe environment, we are taking the following actions:
- Effective February 1, 2021 per Federal law, masks will be required for all guests over the age of 2 when riding Link Transit or when using transit facilities. This order remains in effect through September 13, 2021.
- Effective February 1, 2021 per Federal mandate, many face coverings are no longer acceptable on public transit vehicles and while at a transit hub.
Face shields (without mask) Bandanas Scarves Ski Masks Turtlenecks or shirt collars Paper dust masks with valve
Effective October 23, Columbia Station in Wenatchee will be open for our guests to access restrooms and make inquiries at Guest Services, as well as inside seating with a capacity of 23 people. You may wait inside as long as you are waiting for a bus. Hours are 6 AM - 6 PM Monday - Friday, 8 AM - 5 PM on Saturday and 9:30 AM - 5:30 PM Sunday. There is no Guest Services staff on Sundays.
- Keeping our customers safe by keeping our vehicles clean and disinfected. Link Transit has always cleaned and disinfected our buses each day. Advanced air purifiers have been installed in all Link Transit buses so you can be assured of a safe and clean environment throughout the bus. Our LinkPlus paratransit vehicles are cleaned and disinfected each day, and LinkPlus drivers have been given disinfecting wipes they can use to wipe down their areas throughout the day. State leaders have asked us to practice “social distancing” when we are able, so on the bus we recommend you sit in every other row, if possible.
- Social Distancing: read more about what we are doing here
- Protecting our employees to keep them healthy and on the job. In order to keep our employees healthy and continuing to serve riders, we have increased the number of cleanings at our headquarters and other employee locations. Our bus and paratransit operators have been provided with disinfecting wipes, gloves and hand sanitizer they can use to keep their driver areas and hands clean. You can help keep yourself, our employees and your fellow transit riders healthy by practicing good hygiene habits on the bus, especially covering your coughs and sneezes. For additional information about how to protect yourself from Coronavirus/COVID-19, visit the Centers for Disease Control and Prevention’s (CDC) website.
- Keeping you informed. We encourage you to sign up for route-by-route text alerts by visiting the mySTOP page on our site, entering your wireless number and selecting the route(s) you ride. You will receive a text message if your route is impacted due to this event. Also, keep an eye on our website for the latest updates, and follow us on Facebook.
We will continue to respond to this event by making customer and employee safety our priority. We are closely monitoring all available information, including updated recommendations from local, state and federal authorities. We will continue to update our customers with any changes to our operations.