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City Of Wenatchee Employees

City of Wenatchee employees have access to their mobile pass through the Token Transit app by following some specific steps:

STEP 1:
Open your browser on your phone and go to: https://www.tokentransit.com/cityofwenatchee
You can also click the link above on your desktop computer and enter the information. A text will be sent to your phone where you finish the process.

STEP 2:
Scroll down a bit and enter the information on the form that looks like this:

Screen Shot 2018-03-27 at 1.41.03 PM

PLEASE NOTE: the email address you enter much be YOUR City of Wenatchee work email address.

STEP 3:
Tap "Register for Pass" button. At this point you will receive a text sent to your phone with a link to download the app. If you don't receive this text, that means you did not enter the correct email address. At this point, please contact your Human Resources Dept. and tell them you are trying to register for your transit pass but your email is not correct.

STEP 4:
Download the Token Transit app from the App Store or Google Play.

STEP 5:
Open the Token Transit app and sign in with the phone number you used in STEP 2.

STEP 6:
You will receive a text message with a 6 digit code to validate the app Enter this code. Once you've signed into the app, your pass is waiting for you.

STEP 7:
Tap the blue bar to activate your pass. (you only have to do this once)

USING YOUR PASS:
Prior to boarding the bus, open the Token Transit app and open your pass
Show your mobile pass to the driver upon boarding
Each day, the image, color and word will change. You will need to have access to the internet (cellular or wifi) once per day for this to update to the correct image for the day.

Please note:
If you lose your phone, your phone is damaged or broken, or your service is discontinued, you will need to replace your phone, or reestablish service using the same phone number. Once you do so, and download the Token Transit app, your pass will be available for use once again.